Technical
Capabilities
Invested in Advanced Technology Available.
GBA invests in the most advanced technology available in the collection industry.
TECHNOLOGY
Investment in advanced technology available.
Collection Management System
GBA invests in the most advanced technology available in the collection industry. Theis includes Ontario Systems’ (FACS) billing and collection software. Our powerful and comprehensive system is one of the highest rated and well established systems in the receivables industry.
One of the true differentiators in the FACS system is that in addition to being one of the industry’s premier collection management tools, it is the most highly developed in terms of client service. More than any system we know of, FACS is designed to customize and tailor workflow and compliance according to each of our individual client’s requirements. Its superior flexibility allows customization of programs and reports as well as audit capabilities of our clients.
Why GBA Does Not Use Predictive Dialing to Call Patients
George Brown Associates is unique in our approach to dealing with patients. Compassionate collections means that we treat them like humans. Dialers are not humans, and people know the difference, which is why GBA does not use a dialer.
Your patients receive real phone calls from real people from our call center based in Charlotte, NC.